Restaurant Manager
Onward Worldwide Management & Consultancy
Makati Philippines
Published: Jul 18, 2019
Full time
PHP Negotiable Monthly
Headline
  • Organize daily operations and motivate staffs to provide excellent customer service.
  • Increase profitability, boost customer engagement and turn the cafe into a favorite local spot.
Minimum Requirements
  • Manage day-to-day operations of the café restaurant
  • Hire and on-board new staff and baristas
  • Train employees on drinks preparation and proper use of equipment
  • Coordinate with vendors and order supplies, as needed (like takeaway cups, coffee, milk and other ingredients)
  • Maintain updated records of daily, weekly and monthly revenues and expenses
  • Add new menu items based on seasonality and customers’ preferences (for example vegan coffee drinks)
  • Advise staff on the best ways to resolve issues with clients and deliver excellent customer service
  • Ensure all cafe areas are clean and tidy
  • Nurture friendly relationships with customers to increase loyalty and boost our reputation
Description
  • Work experience as a Café or Restaurant Manager for at least 3 years.
  • Hands-on experience with professional coffee machines & restaurant equipment
  • Good computational skills
  • Availability to work within opening hours (including weekends and holidays)
  • Excellent communication skills with the ability to manage and motivate a team
  • Customer service attitude
  • College Diploma in any Business Course (Management, Marketing, and Entrepreneurship)
  • Additional certification (e.g. in Business Administration or Hospitality) is a plus
Skills Needed
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